About Silberwal
The history of Silberwal International Group Switzerland begins in 2001, gathering experienced professionals with a background in Swisscom Global Sales, servicing mainly Telco OpCos with international software solutions.
Throughout the years, our company grew steadily and gained a crucial role in the relevant IT sectors, with more than 110 Mobile Operators worldwide served by Silberwal’s Sales and Account Management Team.
We do operate based on unique experience gained and applying in-depth knowledge in project management, organization of equipment and software delivery, as well as introduction, integration, technical support and consulting. Over the course of almost 30 years of activity, we have successfully completed more than 50 interesting projects in Switzerland and other countries in Europe, etc.
Since its foundation, Silberwal has been constantly expanding its partner network and product range through a strategy of continuous growth and investments. Our company acts as a general contractor, consultant and partner in integration, support and accompaniment for many leading international solution providers.
Based on and inspired by old school business principles, we do believe in the power of “triple win Customer Interaction” and Individual approaches to any business action.
Our solutions
Resource Planning and Optimization Solution
Silberwal provides the Market in Project Management with its successful solution “Plasch”, a resource optimization tool, adapted not only for Jira but also standalone applicationssee more on the Plasch-Website.
Furthermore, Silberwal provides the following Partner Solutions, as a prime contractor offering full turn key projects.
Telecommunication Solutions
Multifunctional control systems for mobile devices and SIM cards
Our global leadership in Device Management is demonstrated by the trust of more than 70 mobile operators, virtual mobile operators, and their service providers in 40 countries. The Device Management Centre (DMC) solution includes fully automated tools for detecting and configuring devices (including over-the-air automatic configuration of mobile terminals with correct settings for VoLTE, ViLTE, VoWiFi, and RCS) as well as control functions that offer a constantly updated database of device characteristics, with possibilities for analysis and segmentation.An independent SIM card management solution allows for flexible and cost-effective SIM management without being tied to a specific SIM card issuer. The management functionalities for SIM cards, Multi-SIM, eSIM, and EUICC make the lifecycle of SIM cards more cost-effective, secure, and profitable. The SIM Management Solution consists of unique functions that have enabled several mobile operators to reduce costs and significantly increase roaming revenue.
Advanced User Experience Processing System
This solution provides mobile operators with the ability to monitor network quality satisfaction (QoE) directly from subscriber terminals. It includes a mobile application combined with a powerful server that interacts in real-time "over the air." This solution covers the full range of QoE and QoS issues that mobile operators face—from problems affecting specific subscribers to trends and quality developments of the entire network as a whole.Global solutions that ensure mobile security
The Equipment Identity Register (EIR) is a fully standards-compliant mobile network element that allows service providers to protect their subscribers and networks from malfunctions, fraudulent activities, and stolen devices. The Safer solution enables operators to meet even the most demanding international security standards through optimized real-time analysis of incoming data.Partner Programs for Subscribers and Businesses
An ideal solution for mobile operators that enables additional revenue from existing communication capabilities by making communication tools based on the "pay-as-you-go" model accessible to anyone who wants to provide advanced digital services and utilize modern customer acquisition opportunities.
Platform for Launching a Customer Loyalty Program
The platform for launching a customer loyalty program offers a range of modules designed to comprehensively meet the key requirements of clients. These include solutions for working with loyalty points, interactive engagement with customers based on their preferences, as well as support for retaining customers and encouraging active purchases.
The platform provides customers with the opportunity to enjoy privileges such as discounts and bonuses as part of the loyalty program, as well as the ability to exchange bonuses for various services and products. Customers can earn these benefits by purchasing goods (works, services) from program-participating partners and by performing specific actions within the program.
A special partner module is included to organize interactions and manage external partners within the framework of an active loyalty program.
