1. Introduction
Silberwal GmbH (the "Company") is committed to protecting your personal data. This Privacy Policy explains what data we collect, how we use it, and your rights under the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR).
This Privacy Policy applies to our services and website. Company determines the purposes and means of Personal Data for collection and processing of Personal Data. We process your Data by automated and non-automated means.
2. Data We Collect
- Identity Data: Name, username, or similar identifiers.
- Contact Data: Email address and phone number.
- Usage Data: Information on how you interact with our app and website.
We will not collect any Sensitive Data that contains data (i) revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, (ii) genetic data, biometric data Processed for the purposes of uniquely identifying a natural person, data concerning health, or data concerning a natural person's sex life or sexual orientation, or (iii) relating to criminal convictions and offences.
We may collect Personal Data through a variety of means:
- Using our website
- Using our services
- In the course of feedback with us regarding our services, website
- Website traffic information, which is monitored and analyzed in order to determine which products, services or features may be of interest to visitors.
3. Purpose of Data Processing
We process your Data to:
- Provide and improve our website and services
- Comply with legal obligations
- Conduct analytics and optimize services
4. Data Sharing
Your Data may be shared with third parties:
- To provide services (e.g., hosting or analytics). We may share Data with affiliates, subsidiaries, employees, contractors and agents
- To comply with legal obligations including, but not limited to, maintain, uphold or protect our rights, protect and ensure the personal safety of our clients, prevent criminal activities
- With your consent
5. Your Rights
Under GDPR and DPA, you have the right to:
- Access, correct, or delete your data
- Restrict or object to data processing
- Data portability
- File a complaint with a supervisory authority
6. Data Security
We implement technical and organizational measures to safeguard your data, which include:
- Strict role-based access controls for Company staff, allowing access to User Data only on a need-to-know basis
- Segregation of duties including but not limited to (i) access controls reviews, managed security groups, and (iii) workflow controls
- Encryption, data backup
Our security specialists build security by design into our computer systems. However, while we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
7. Contact Us
For questions or to exercise your rights, contact us at:
- Email: info@silberwal.ch
- Phone: +41319990146
8. Updates to This Policy
We may update this policy periodically. The latest version will always be available on our website.
9. Duration of processing and Disposal
We process Data for the duration necessary for the respective purpose or purposes or as required by law. Personal data that is no longer required for processing will be deleted.
10. Legal Basis for Processing
We process your personal data based on your consent, voluntarily, the necessity to provide and improve our website and services, to perform a contract, legal obligations.
11. International Data Transfers
If we transfer your personal data outside Switzerland, we ensure adequate protection by using appropriate safeguards, such as Standard Contractual Clauses or adequacy decisions or your consent where applicable.
12. Disclaimer and Limitation of Liability
Nothing in this Privacy Policy limits or excludes any liability that cannot be limited or excluded under applicable law. Subject to the foregoing, the Company shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the website or services.
